Refund Policy
At Luxe Fashionate, customer satisfaction is important to us.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused and unworn.
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The item must be in its original packaging.
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Tags must remain attached.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Personalized or custom-made products
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Clearance or final-sale items
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Intimate apparel and hygiene-sensitive items
Refund Process
Once your return is received and inspected:
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We will notify you of approval or rejection.
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Approved refunds will be processed to the original payment method.
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Refund processing may take 5–10 business days depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the item.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Contact
Email: support@luxefashionate.com